Thanksgiving Day Closure - November 28

All Austin Bank locations will be closed on Thursday, November 28th in observance of Thanksgiving Day. Offices will return to normal business hours on Friday, November 29th.

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Privacy Policy

Facts

WHAT DOES Austin Bank DO WITH YOUR PERSONAL INFORMATION?

WHY?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

WHAT?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Payment history and transaction history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

HOW?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Austin Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Austin Bank share?

Can you limit this sharing?

For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates' everyday business purposes information about your transactions and experiences

No

We don't share

For our affiliates' everyday business purposes information about your creditworthiness

No

We don't share

For nonaffiliates to market to you

No

We don't share

What we do

How does Austin Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Austin Bank collect my personal information?

We collect your personal information, for example, when you:

  • Open an account or Deposit Money
  • Pay your bills or Apply for a loan
  • Use your credit or debit card
Why can't I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Austin Bank does not share with our affiliates.

Non-affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Austin Bank does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include insurance companies.

Last updated July 2019 

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