Contact Us

Contact Us

Corporate Office

Physical Address:

200 E. Commerce
Jacksonville,TX 75766

Mailing Address:

P.O. Box 951
Jacksonville,TX 75766

Routing Transit Number: 113103276
Phone: 903-586-1526

Fax Numbers:

Loan and Account Inquiry/Verification: 903-295-9361
Customer Service: 903-247-9571

24-hour Bank by Phone:




Customer Care Center:

7 am - 7 pm Monday thru Friday * 
8 am - 12 pm Saturday *

*Note: Hours above are for the Customer Care Center only. For your local office hours, see the Locations page.


Lost or Stolen Debit Cards:

1-800-644-9275 (M-F, 7am - 7pm) (Sat, 8am - 12pm)

During non-business hours:


Austin Bank Card Fraud Concerns:

1-800-644-9275 (M-F, 7am - 7pm) (Sat, 8am - 12pm)

During non-business hours:

New ATM/Debit Cards:

To activate a new card, set or reset a PIN -



Chairman of the Board:

Email Jeff Austin, Jr.

We welcome your thoughts, comments or suggestions.



Parent Company:

Austin Bancorp, Inc.

Office of the Comptroller of the Currency, U.S. Department of the Treasury logo


Austin Bank has a long history of assisting charitable organizations in the communities they serve.
Click here for more information.