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1-800-644-9275 (M-F, 7am - 7pm) (Sat, 8am - 12pm)

During non-business hours:
1-800-472-3272

1-800-644-9275 (M-F, 7am - 7pm) (Sat, 8am - 12pm)

During non-business hours:
1-877-253-8964

New ATM/Debit Cards:

To activate a new card, set or reset a PIN -
1-800-992-3808

Corporate Office

Physical Address:

200 E. Commerce
Jacksonville,TX 75766

Mailing Address:

P.O. Box 951
Jacksonville,TX 75766

Routing Transit Number: 113103276
Phone: 903-586-1526

Fax Numbers:

Loan and Account Inquiry/Verification: 903-295-9361
Customer Service: 903-247-9571

24-Hour Bank By Phone:

903-586-2265
888-758-2265

Customer Care Center:

7 am - 7 pm Monday thru Friday *
8 am - 12 pm Saturday *

1-800-644-9275
CustomerCare@AustinBank.com
*Note: Hours above are for the Customer Care Center only. For your local office hours, see the Locations page.

Parent Company:

Austin Bancorp, Inc.

Austin Bank has a long history of assisting charitable organizations in the communities they serve.
Click here for more information.